Privacy Policy
This Privacy Policy explains how EliteFountainSupply.com ("we," "our," or "the Site") collects, uses, and shares your personal information when you visit or make a purchase.
Information We Collect
When you interact with our Site, we collect the following types of personal information:
1. Device Information
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Examples: Browser type, IP address, time zone, cookies, browsing behavior, search queries.
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Purpose: To ensure proper site functionality and gather analytics for optimization.
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Source: Automatically collected through cookies, web beacons, tags, or pixels.
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Disclosure: Shared with Shopify, our website hosting provider.
2. Order Information
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Examples: Name, billing and shipping address, payment details (e.g., credit card info), email, and phone number.
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Purpose: To process transactions, arrange delivery, send confirmations, provide customer support, and detect fraud.
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Source: Provided by you.
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Disclosure: Shared with Shopify and other partners involved in fulfilling your order.
3. Customer Support Information
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Examples: Information you provide when contacting us for support.
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Purpose: To assist you with inquiries or concerns.
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Source: Directly from you.
Minors
Our Site is not intended for individuals under the age of 12. If we learn that we have collected personal information from a child, we will delete it promptly. Parents or guardians may contact us to request deletion.
Sharing Personal Information
We only share your information with third parties as needed to fulfill our services, comply with laws, protect our rights, or support business operations (e.g., Shopify). Read Shopify’s privacy practices here: https://www.shopify.com/legal/privacy
Targeted Advertising
We use tools like Google Analytics to understand user behavior and deliver relevant ads:
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Learn how Google uses your data: https://policies.google.com/privacy?hl=en
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Opt out of Google Analytics: https://tools.google.com/dlpage/gaoptou
You may also opt out of targeted advertising through:
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Facebook: https://www.facebook.com/settings/?tab=ads
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Google: https://www.google.com/settings/ads/anonymous
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Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- Digital Advertising Alliance: http://optout.aboutads.info
Use of Personal Information
We use your information to:
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Offer products
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Process payments
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Deliver orders
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Communicate updates and offers
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Improve our services
Legal Bases (General Data Protection Regulation)
If you are in the EEA, we process your data under one or more of the following legal bases:
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Consent
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Contractual necessity
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Legal compliance
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Legitimate interests
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Protection of vital interests
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Public interest tasks
Data Retention
We retain your information as long as necessary for business and legal purposes unless you request its deletion.
Automated Decision-Making
We do not use automated decision-making that significantly affects you. Shopify may use limited automated tools (e.g., temporary IP or card deny lists) solely to prevent fraud.
Your Rights
For EEA Residents: You have the right to access, correct, port, or erase your data. Contact us to exercise these rights.
For California Residents (CCPA): You may request access to, correction of, or deletion of your data, or authorize an agent to act on your behalf.
More on Shopify’s General Data Protection Regulation compliance: https://help.shopify.com/en/manual/privacy-and-security/privacy/gdpr/comply-with-gdpr
Cookies help enhance your browsing experience by remembering preferences and tracking activity. They may be functional, performance-based, advertising-related, or social.
You can manage cookies through your browser settings. For more information: www.allaboutcookies.org
Blocking cookies may affect site functionality and advertising preferences.
Do Not Track
We do not alter our practices in response to “Do Not Track” signals due to the lack of a consistent industry standard.
Marketing Communications
With your consent, we may send promotional emails or texts, including order updates and reminders.
SMS Marketing:
By subscribing, you agree to receive recurring messages (e.g., abandoned cart reminders, promotional offers). Message frequency varies. You can unsubscribe at any time by replying "Stop".
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Message/data rates may apply.
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We are not liable for transmission delays, failures, or misdirected messages.
For help, reply "Help" to a message or contact us at: support@elitefountainsupply.com
Policy Updates
We may update this Privacy Policy periodically for legal or operational reasons. Changes will be posted here.
Contact Us
For further questions, please contact us below:
Business Name: Elite Fountain Supply
Phone: +1 (978)-636-1265
Email: support@elitefountainsupply.com
Business Hours: Mon - Fri 8AM - 4PM PST